Setting up Indigo Pro

If you can’t find your answer, please get in touch.

Thank you for purchasing Indigo. These help pages should aid you in getting going with the site, but if you have any difficulties at all, please don’t hesitate to contact us using this form.

Adding accounts with Xporter

The first and most important task once your Indigo Pro subscription begins is to create accounts for your school’s students. The good news: it’s really easy.

We have teamed up with Xporter who will manage a secure connection directly between your school’s management information system (MIS) and Indigo. This direct connection means enhanced security and no manual transfer of your data (no spreadsheets!). Rest assured, this connection is fully certified by your school management system’s provider as well as being GDPR-compliant.

Watch this video from Xporter for an easy how-to guide for completing the data sharing process and connecting your school’s MIS to Indigo.

Once your student data is synced between Indigo and your school, you’ll always be up to date! As students join or leave your school, or begin a new academic year, all of your accounts will be kept automatically updated.

If you don’t understand the process, or can’t watch the video then follow these steps below:

  1. Tell us that you would like to connect to Indigo via Xporter by emailing us at We will then start the process by sending you a data authorisation request by email with the subject line ‘Invitation from Indigo to sync your MIS data and complete your setup‘.
  2. Once you have this email you can then click the ‘Begin Authorisation‘ button.
  3. Clicking this link will take you to a page where you will be asked to confirm that you have authority to share your school’s data with Indigo. If you are not that person then you can select the ‘No’ option and enter the details of the person who is. The email will then be forwarded onto them so that they can complete the process.
  4. On the following page, select your schools MIS from the drop down menu and click OK.
  5. The next screen shows that data areas that are being shared. Please expand the areas and review the areas being shared. If you are happy with the data sharing, then proceed the to the next steps.
  6. The next page allows you to choose your data sharing mode. This is the method you wish to choose to share your students data. Once you are happy with your selection then proceed to the next step.
  7. The final authorisation screen is the declarations, you will need read and accept all three in order to proceed. Once you have, then you can authorise the data sharing.

If you have not used Xporter for any other systems, then these further steps may be required…

  1. You will be presented with instructions that are relevant to your MIS. Please read the instructions carefully as each MIS is different. If you use a non cloud-based MIS then you will be able to book a time when a member of the Xporter team will get in touch to complete the installation.
  2. Your Xporter school portal user credentials will now have been emailed to you.

After this, you will be set up with the Xporter portal and will be able to see the feed between your school and Indigo.

If you have any trouble with this process, don’t hesitate to get in touch with us for some support along the way by emailing us at

Adding accounts manually

If you can’t connect to Xporter, our support team will be in touch to arrange adding your students and teachers to the site. You’ll be asked to collate a spreadsheet with some basic user details, and then we’ll take care of the rest!

For any more information, please contact us using this form.